If backup fails after approximately 30 minutes, please check the Backup Log for the following prints:
Found stuck backup of policy <policy_name>, has not responded
for <XXXX> seconds. comment: before wait for snapshots ERROR:
run(.\cpmagent\agent.py:<line_number>) Terminating the agent
process because of backup keep-alive failure
If the above errors are found, please upgrade to the latest 2.X.X. version to resolve the issue
defect number - cce95b6432, fixed in v2.1.3.