Backups may fail without being retried
If a Backup policy has failed and the following conditions are met:
Number of retries defined in the policy is not zero.
Start time of the backup is the original scheduled start time.
Retry Interval (“Wait between Retries (in minutes)”) has passed since End Time of the backup
Then, retry has not occurred on the failed backup.
In case a backup failed with no retry, please find the failure time in the Backup Log and download the CPM logs from GUI. Search for the following print in all cpm_agent logs:
Failing since backup function caught an exception for policy <Policy_Name>, schedule <Schedule_Name>, retry: 0
If retry count is 0 (zero) at the end of the line, please upgrade to latest 2.X.X patch to resolve this issue.
Reference defect number - 0fda2e66cc, fixed in v2.1.2