Cleanup process may abort due to timeout

Cleanup process may abort due to timeout

If Cleanup process doesn't end successfully, download the cpm logs and search for the following consecutive messages:

ERROR: get_cleanup_data_request(.\common\ failed calling url Exception: The read operation timed out

ERROR: cleanup_function(.\n2wsoftware\cpmagent\ get_cleanup_data_request failed, aborting cleanup

If you found the below message printed approximately 2 minutes before the above messages, please upgrade to latest 2.X.X Version

INFO: cleanup_function(.\n2wsoftware\cpmagent\ Scheduled cleanup started


Reference defect number - d7f45e2233, fixed in v2.2.0

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