Cross-account DR may fail with the "RequestLimitExceeded" error

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• DR may fail due to the “Volume DR Failed getting volumes info” and “RequestLimitExceeded” errors

  If DR fails with the below errors in Backup log ERROR: check_region_copy_state(.\cpmserver\cpm\dr_volume.py:<line_number>) Volume DR Failed getting volumes info in region <Region name> (policy <Policy Name>,in Backup account), Exception: ...

• DR may fail due to the "snap-0123456789abcdef failed, has status error" error

  If Cross-Region DR fails with the following error in the Backup Log: Error - Volume DR copy snapshot failed for region <Region Name>, snapshot snap-<snapshot_ID>e (status: error).” Please download the logs from CPM GUI and search for the following: ...

• Cross-Account and Cross-Region DR of an encrypted RDS database may fail

  If cross-region and cross-account backup of an encrypted RDS database is successful, but fails in the cross-region cross-account DR copy, you may see the following error in the cpm logs: ERROR: start_copy_region(dr_rds.py:381) RDS DR copy_snapshot ...

• File level restore may fail with the "Failed adding share permission" error

  File level restore may fail with the "Failed adding share permission" error: ERROR:  share_snapshot(.\cpmserver\cpm\aws_utils.py:265)  Failed adding share permission to snapshot snap-1234567890abcdef (original volume: vol-abcdef1234567890) Failed. ...

• Cross-account DR may fail with the "Encrypted snapshots with EBS default key cannot be shared (OperationNotPermitted)" error

  DR may fail with the "Encrypted snapshots with EBS default key cannot be shared (OperationNotPermitted)" error: Error - Volume DR copy snapshot failed for region Asia Pacific (Sydney), snapshot snap-0123456789abcdef (to DR account). Reason: Failed ...