Does CPM Support rolling forward SQL logs after restore?
CPM doesn't support rolling forward SQL logs, since CPM performs "full backup", not "logs backup".
We recommend to use the simple recovery model with CPM backups.
MustGather information 3.0: how to collect relevant details for support.
When opening a support ticket, please provide the following information: Server Logs 1. Always no matter what the issue is, please provide the full CPM Server logs using the link at the top right of the screen: UI or Download logs not working? ...
MustGather information: how to collect logging and relevant details for CPM support.
When opening a support ticket, please provide the following information: 1. Always, no matter what the issue is, please provide the full CPM Server logs using the link at the bottom of the screen If you are unable to connect to the CPM GUI, please ...
CPM may restore "AMI only" snapshots with wrong volume type
When restoring a snapshot from an "AMI only" policy, CPM may restore the snapshot with a wrong volume type. If you face this issue, please upgrade to latest 2.X.X version Reference defect number – N2WS-1711, fixed in v2.3.0c Link to Release Notes and ...
Instance restore may be marked "successful", despite failing to restore a volume
Issue: A cross account restore of an encrypted volume or instance may be marked successful, however a Volume has failed to restore. Fix: If you face this issue, please upgrade to latest 2.X.X version Reference defect number – N2WS-1168, fixed in ...
How to retreive support logging from a CPM Worker Machine
In cases where an S3 copy is failing, support may request logging from the CPM S3 worker appliance. This logging can be collected from the retained root volume of a failed worker or by setting termination protection on a running CPM worker instance. ...