How To Install a Patch to the N2WS Instance

How To Install a Patch to the N2WS Instance

How To Install a Patch on the N2WS Instance


1.  Go to General Settings, then choose "Patches".



2.  Click "choose file" , browse to the patch file and open it.



3. The file name should now appear in the window, then click on "upload and install".



4. You will get a confirmation window like the one below. Click "Upload and Install"  and the patch will begin installation. The confirmation window will stay up until the patch completes its install. This will usually only take a few minutes. The window will close itself when complete.



5.   Once it completes and the install confirmation window closes, You will get a message that install was successful in the top right and the patch should now be listed with an install date.


Note: please wait at least a minimum of 10 minutes even if the UI says successful. Then refresh the browser with "shift +F5" to clear the browser cache. 



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