When attempting instance recovery, it may fail with the following error in the recovery log: Error - First step (launching instance) failed. Reason: Address xxx.xx.xx.xx is in use. This usually happens because you are trying to restore an existing ...
Error "Could not share private image ami-12345678 between accounts" may occur during cross-account instance recovery: Error - Could not share private image ami-12345678 between accounts Error - First step (launching instance) failed. Reason: Could ...
Instance recovery may fail with the error "You are not authorized to perform this operation" : ERROR: recover_ebs_based_instance(.\cpmserver\cpm\recovery.py:749) Run_instance failed. Exception: EC2ResponseError: 403 Forbidden <?xml version="1.0" ...
Issue: A cross account restore of an encrypted volume or instance may be marked successful, however a Volume has failed to restore. Fix: If you face this issue, please upgrade to latest 2.X.X version Reference defect number – N2WS-1168, fixed in ...
File-level restore may fail with the "Could not get CPM instance info" error: The following error is printed in the CPM server log: ERROR: explore_backup_init(.\cpmserver\cpm\filemanager\views.py:317) Could not get CPM instance info ...