N2WS-16181 - S3 backups may get deleted unexpectedly without being archived to Glacier

N2WS-16181 - S3 backups may get deleted unexpectedly without being archived to Glacier

Issue summary:

S3 backup policies with archive to Glacier enabled, and the S3 backups frequency equal to the frequency of moving expired S3 backups to Glacier (e.g. both set to "1"), may result in deletion of an expired S3 backup instead of archiving it to Glacier.


Affected versions: 

  1. v3.0.0 and above 

Patch:

  1. 3.2 - Patch is attached to this KB
  2. 3.1.0b and below - Please upgrade to 3.2 and deploy the patch

Interim resolution until fix is installed: 

  1. Increase the current S3 retention period
For example, in the screenshot below the S3 retention was increased from 1 to 2: