N2WS-16181 - S3 backups may get deleted unexpectedly without being archived to Glacier
Issue summary:
S3 backup
policies with archive to Glacier enabled, and the S3 backups frequency equal to the frequency of moving expired S3 backups to Glacier (e.g. both set to "1"),
may result in deletion of an expired S3 backup instead of archiving it to Glacier.
Affected versions:
- v3.0.0 and above (up to 3.2.1)
Patch:
- 3.2.0 - Patch is attached to this KB or upgrade to 3.2.1
- 3.1.b and below- Please upgrade to 3.2.1
Interim resolution until fix is installed:
- Increase the current S3 retention period
For example, in the screenshot below the S3 retention was increased from 1 to 2:
Related Articles
N2WS-13434 - Backup archived to Glacier disappears from the Backup Monitor
Issue summary Archive backups records might be deleted before their retention period. Issue description A backup record that contains Only archived backup(s), and Does not contain AWS snapshots nor S3 backups or cleanup process deleted all the ...N2WS-20379 - Possible invalid archive configuration
Issue: Glacier Archive retention is calculated based on the original backup creation time (just like S3 retention), and not based on the time of the archive. This misunderstanding can lead customers to set archive retention lower than S3 ...N2WS-22950 - data mismatch between EBS recovered and Glacier recovered volumes
Issue: when recovering a snapshot that has been moved to cold storage (archived), in rare situations, the recovered data may be different than the original data. Note: S3 backups are not affected Solution: v4.2.0 & v4.2.1: Patch is available and ...Cleanup may not delete snapshots older than the defined retention for the policy
CPM removes the snapshots in accordance with defined retention policies. However, only successful backups are counted towards the retention. It is crucial to understand what a "successful backup" is. A "successful backup" is a backup that has both ...How cleanup works and why it might not delete snapshots older than the defined retention setting.
Background This KB Article will explain how the cleanup process works and why sometimes cleanup might not delete old snapshots It includes following sections: About the cleanup process Why Cleanup might not delete old snapshots Examples About the ...