N2WS-19463 - SSM backup fails with ValueError

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  When running an application-consistent (“app-aware”), backup remote agent may not delete a VSS shadow copy if remote Agent’s VSS script crashes. The problem may be recognized by the following error messages in the remote Agent’s logs: ERROR:  ...

• VSS pre-snapshot operations on an Agent may fail almost immediately with "vss script crashed or failed. return code: 1"

  VSS pre-snapshot operations on an Agent may fail almost immediately with "vss script crashed or failed. return code: 1" listed in the Agent log: ERROR:  start_vss_quiesce(remote_agent.pyo:909)  policy ihpa_daily, vss failed (reason: vss script ...

• Unexpected CPM/Agent behavior due to performing VSS for two different policies on the same Agent simultaneously

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• N2WS-12858 - CPM agent status 'never heard from' due to windows environment variable

  Issue summary: If you are able to connect to the CPM UI over browser from within the windows backup target, but the Agent is still showing status 'never heard from' in the CPM UI, this can be due to an environment variable in your target Windows ...

• N2WS-22811 - Backup fails with error "internal agent error"

  Issue: Backup fails with internal agent error in UI, because it fails to auto-remove terminated instances There is this error in UI Error - Backup is aborted due to an internal agent error and this error in server logs WARNING: ...