N2WS-22811 - Backup fails with error "internal agent error"

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• N2WS-22811 - Backup fails with error "internal agent error"

  Issue: Backup fails with internal agent error in UI, because it fails to auto-remove terminated instances There is this error in UI Error - Backup is aborted due to an internal agent error and this error in server logs WARNING: ...

• N2WS-19463 - SSM backup fails with ValueError

  Issue: During backup of an EC2 instance with SSM option enabled, agent might crash with following error in the cpm_agent.log: ERROR: backup_function(agent.py:2644) Failing since backup function caught an exception for policy policy_name, schedule ...

• N2WS-21357 - Patch installation fails with Internal Server Error

  Issue: Patch installation fails with this error in the UI Solution: 1. Connect to the N2WS server via SSH, username is cpmuser and your selected keyPair 2. Run the following command sudo grep PrivateTmp /lib/systemd/system/apache2.service 3. If ...

• N2WS-18908 - backups are aborting due to an internal agent error.

  Issue: backups are aborting due to an internal agent error and the logs show the following: cpm_agent.log 2021-07-08 18:53:23,963:[140084355565376][----------] ERROR: <module>(cpmagent_upstart.py:27) Caught exception from run_main. Will crash now ...

• N2WS-12858 - CPM agent status 'never heard from' due to windows environment variable

  Issue summary: If you are able to connect to the CPM UI over browser from within the windows backup target, but the Agent is still showing status 'never heard from' in the CPM UI, this can be due to an environment variable in your target Windows ...