N2WS-23161 - When server fails to terminate worker, it is failing to add log message

• Related Articles

• How to retrieve logs from a CPM AWS Worker instance

  Linux & AWS knowledge is required Please read the entire KB before starting. N2WS uses temporary EC2 worker instances for several operations (copy to S3, FLR, etc), In cases where a worker is failing before it could communicate with the main server, ...

• CPM in Recovery Mode error - S3 worker fails with worker i-12345678912345678 stopped communicating - terminating operation

  CPM in Recovery Mode error - S3 worker fails with worker i-12345678912345678 stopped communicating - terminating operation Issue: When CPM is in recovery mode being used for DR drills, the original CPM’s process to detect “zombie” worker’s can be ...

• N2WS-21357 - Patch installation fails with Internal Server Error

  Issue: Patch installation fails with this error in the UI Solution: 1. Connect to the N2WS server via SSH, username is cpmuser and your selected keyPair 2. Run the following command sudo grep PrivateTmp /lib/systemd/system/apache2.service 3. If ...

• S3 Cleanup fails with error on worker - No progress was reported - terminating operation

  Issue: S3 cleanup fails and reports error from worker - No progress was reported - terminating operation This occurs in version 4.2.2 and the error occurs when the worker reaches its 1 hour timeout while attempting to cleanup large snapshots. To fix ...

• How To Test Connectivity from a CPM Worker to AWS endpoints

  The Following Steps will help you Test the outgoing connection from the CPM Worker to AWS endpoints OR the CPM Server if you need to test to ensure that the Worker can reach the CPM server once it launches. Launch Worker First, ensure the CPM Worker ...