recovery from DR region might select wrong password

N2WS-23233 - Recovery from DR region might fail or select wrong snapshot

Issue:

During recovery from DR region, wrong snapshot might be selected which can lead to recovery failing or recovering incorrect data.

Solution:

  1. v4.2.0 & v4.2.1 -  upgrade to 4.2.2 and install patch
  2. v4.2.2 - install attached patch

    • Related Articles

    • Cross-Region recovery of encrypted RDS may fail

      Cross-Region recovery of encrypted RDS may fail with following error in the Recovery Log: Reason: Must specify new KMS key for cross region encrypted snapshot copy If you found the above error, please upgrade to the latest 2.X.X. version to resolve ...

    • EBS/RDS DR & Recovery with KMS key

      When copying cross account an EBS/RDS Volume encrypted with custom KMS, a KMS key should also be available in the other account. There are 2 ways that CPM uses for checking KMS key - Alias & Tag KMS Tag When using custom tag, you are telling CPM to ...

    • N2WS-23747 - Windows recovery in DR region fails with cannot create image.

      Issue: Windows recovery in DR region fails with cannot create image. Solution: v4.2.2 - install attached patch and do below steps.

    • DR process may time out due to exceeding the snapshot limit per region

      In case Backup finished successfully but DR failed after 24 hours due to timeout as seen in the “Backup Log” example below: Error - DR process failed: Timed out after 24 hours Please download logs and search the CPM logs for: RDS DR We reached the ...

    • DR and backup may fail due to "RequestExpired" errors

      If a Cross-region, Cross-account DR fails, please download the logs and search for the following error: ERROR:  start_copy_region(.\cpmserver\cpm\dr_volume.py:<Line Number>)  Volume DR copy snapshot failed for region <Region Name>, snapshot ...