Remote Agent functionality and scripts functionality may be disabled in v2.1.3
following symptoms may occur when using v2.1.3 only:
app-aware backups or backup
scripts are failing.
The link at the bottom of
the CPM GUI “download thin backup agent" disappeared.
The view of the Agents
cannot be changed to show more than 20 agents, when clicking on the link for
the 2nd page, the page is redirected to the Main Page.
you encounter the above issues, please upgrade to the latest v2.x.x
defect number - 104176f6b8, fixed in v2.1.3a
to the Release Notes and the latest patch - https://support.n2ws.com/portal/kb/articles/release-notes-for-the-latest-v2-1-x-cpm-patch
Allow adding a script app aware instance by tags
Previously there was just one option to enable ‘app aware’ backups, and that is by using the ‘app-aware’ keyword (you can find more details in User Guide - section 13.2.3). Now we added two more: ‘app-aware’ (old one) - enables the ‘app aware’ ...
VSS Shadow Copies may not get deleted if remote Agent’s VSS script crashes
When running an application-consistent (“app-aware”), backup remote agent may not delete a VSS shadow copy if remote Agent’s VSS script crashes. The problem may be recognized by the following error messages in the remote Agent’s logs: ERROR: ...
CPM may fail to add an instance using "Scan Resources”, if policy is created from a template and the "#app-aware" option is added to the tag
When trying to add an instance to a new policy, which is created from a template using the cpm backup tag and value of new policy:existing policy#app-aware, tag scanning may fail with the following error: “Resource tag scan failed". The new policy is ...
Better detection of dead remote Agents (Windows)
If a policy that is configured with app-aware targets fails, please open Backup log. If all script/VSS operations (before_, after_ and complete_), fail after reaching the script/VSS timeout, please upgrade to latest v2.x.x to resolve the issue. ...
VSS pre-snapshot operations on an Agent may fail almost immediately with "vss script crashed or failed. return code: 1"
VSS pre-snapshot operations on an Agent may fail almost immediately with "vss script crashed or failed. return code: 1" listed in the Agent log: ERROR: start_vss_quiesce(remote_agent.pyo:909) policy ihpa_daily, vss failed (reason: vss script ...