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FAQ
Release notes for the latest v2.2.x CPM release
MustGather information: how to collect logging and relevant details for CPM support.
How to update the Apache or MySQL version on a CPM instance.
What are the required minimal AWS permissions/roles for CPM operation?
Release notes for the latest v2.7.x CPM release
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Known Issues
N2WS-1040 - "Trying to download a file or directory from a backup and receive "There are no active explore sessions..." message."
Error - RDS DR copy snapshot failed (...) The snapshot requires a target option group with the following options: [Timezone]
Cannot utilize IDP login when domain name has dash/hyphen character
ClientError: An error occurred (UnauthorizedOperation) when calling the DescribeVpcAttribute operation: You are not authorized to perform this operation. "cloudformation:DescribeStacks",
Patch for slow loading of backup monitor after upgrade to 2.4.0
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Tips
Recommended instance sizes/volume types for CPM Server instances
CPM RESTful API guide
CLI guide and software download for CPM v2.5.0
How to Integrate Okta Single Sign on with Cloud Protection Manager.
How to fully encrypt CPM server root and data volumes in EBS
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Troubleshooting
Installation/upgrade to v2.6.0 using the AMI method may fail when using proxy with error 500 displayed
CPM Agent may fail to connect to the CPM Server with errors 10060 or 10061
"Worker did not establish connection" and " worker did not complete initializing" errors during S3 and FLR
CPM supports custom encryption keys for DR
Copy backup to S3 may fail with the error message "Workers could not be launched"
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