N2W Software

            An error may be recieved stating “A Problem Occurred (500)” when restoring an instance with multiple NIC’s

            When trying to restore an AWS instance that utilizes multiple NIC’s, sometimes an error will return stating the below:

            “A Problem Occurred (500) Sorry, but there was an error while processing your request”

            Below is a screenshot of the error being exhibited:



            Resolution: Please install the patch attached to this KB article. Please note the instance will not be restored with the additional NIC's, they will need to be re-attached to the restored instance manually.
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