CPM instance backups may hang after upgrading to 2.3.0

CPM instance backups may hang after upgrading to 2.3.0

The below indicators may point on this issue-
  • Instance backups fail to complete (stuck in "In Progress") whereas volume backups complete successfully
  • Remote agents fail to connect via proxy
  • Below error is seen in CPM agent log-
    ERROR: get_agent_tasks(agentapi_requests.py:429) failed calling url https://127.0.0.1:443/agentapi/agent_tasks/. Exception: <urlopen error Tunnel connection failed: 403 Forbidden>
If you face this issue, please upgrade to latest 2.X.X version

Reference defect number – N2WS-1776, fixed in v2.3.0c