N2W Software

            Error - RDS DR copy snapshot failed (...) The snapshot requires a target option group with the following options: [Timezone]

            While attempting an RDS DR copy the copy may fail with an error "The snapshot requires a target option group with the following options: [Timezone]"

            This is due to a bug. A patch to fix this issue is available for CPM v2.5.0.


            NOTE This patch can ONLY be installed to CPM v2.5.0, please upgrade to v2.5.0 before installing this patch.

            The patch is attached to this KB and can be downloaded below.

            Before installing the patch it is advised to make sure no policies, DR copies, or S3 copies are running.
            The CPM server may become unresponsive for a short amount of time after the patch is installed.

            Install the patch by using the "Patches" link at the bottom of the UI.
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