N2WS-13787 - Duplicate row in recovery search and empty dropdown fields (e.g., VPC)

N2WS-13787 - Duplicate row in recovery search and empty dropdown fields (e.g., VPC)

Issue summary

When performaning search for an instance in the Recover window, row will show as duplicate.
This can also lead to some of the values not being populated in the instance recovery popup window


Issue description

When performaning search for an instance in the Recover window, row will show as duplicate.

This can also lead to some of the values not been populated in the instance recovery popup window

Affected versions

3.0.0, 3.0.0a, 3.0.0b

Fix version

3.1.0 

Workaround

1. Exit the recover screen back to the main backup monitor
2. Select the backup you want to recover
3. In the recover screen, use the browser search option (Ctrl+F) instead of the search textbox to search for the relevant row to recover,

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