Submit a Ticket
Patch for slow loading of backup monitor after upgrade to 2.4.0
Customers with a large number of backup history records may notice slower loading of the "Backup Monitor" view after upgrading to 2.4.0
If you are seeing this issue, a patch is available for download below.
- The patch should only be installed to
v2.4.0 base version.
- Only patch when no backups, DR, or S3 copies are running.
- After installing the patch, it may take a few minutes for the CPM GUI to become responsive again in the browser.
- It is suggested to install the patch, wait 10 minutes then reboot the CPM server.
The patch can be applied by using the "CPM patches" link at the bottom of the GUI:
Updated: 25 Jan 2019 03:51 PM
Help us to make this article better
Backups may fail with "CPM Server identified this backup as orphaned: marking as failed" after upgrade to v2.3.x
Release notes for the latest v2.4.x CPM release
CPM may mark a backup as successful although not all snapshots succeeded
Backup may fail after approximately 30 minutes
Snapshot and backup records may not be deleted during cleanup - although snapshots are deleted in EC2 and backups are hidden in GUI
Help Desk Software
by Zoho Desk