checks fails with Error: “User not Found”
You may receive the following error when checking
permissions on an account within CPM. Also, the policy check .CSV file will show
only “User not Found” when opened.
cpm_server logs you may see the following errors
represents the account name
account_page_check_permissions(views.py:4625) User (“user”) request permission check for
permission check failed [account (01234567891024) by admin (“user”)]:
user not found
Also, under the Accounts section you
may see the following in the authentication column.
You may see the following under the
This is a permissions issue.
the issue, you will need to make sure the IAM Role or IAM User has the correct CPM Permissions applied to is using the steps in the link below.
Here is a
link to the correct permissions file for CPM 2.4 along with instructions on how to apply them.