How to restore/recreate the default server certificate
Important: This procedure should be performed when there are no Backups/DR/Cleanup/S3 Copy running.
Only perform this steps if you know how to use SSH and Linux commands
If you need to restore/recreate the default server certificate , here are the instructions:
- Connect to the N2WS instance over SSH (for example using putty or MobaXterm)
- You will need to use "sudo" to reach the cert folder. Please keep ownership and permissions of the files.
- sudo su
- Go to the folder /opt/n2wsoftware/cert
- cd /opt/n2wsoftware/cert
- move the existing files to new name (cpm_server.crt and cpm_server.key), for example
- mv cpm_server.crt backup_cpm_server.crt.bkp
- mv cpm_server.key backup_cpm_server.key.bkp
- Stop/Start the instance.
See this KB for How to change the SSL certificate and key used by CPM
Related Articles
How to change the SSL certificate and key used by N2WS Server
Important: This procedure should be performed when there are no Backups/DR/Cleanup/S3 Copy running. In addition, Linux knowledge is Required. If you need to install a CA SSL certificate, here are the instructions: Connect to the N2WS instance over ...N2WS 3.x - Backup may fail with "could not get object from aws. Reason: SSL validation for <Host> [SSL: CERTIFICATE_VERIFY_FAILED]"
Issue: Running backups may fail with the following error: ERROR: run_snapshots(agent.py:1796) (instance: i-1234567) could not get object from aws. Reason: SSL validation failed for https://ec2.us-east-1.amazonaws.com/ [SSL: CERTIFICATE_VERIFY_FAILED] ...Old versions (pre-v2.1.x) of CPM may fail to communicate with AWS with error "could not get object from aws" and reason "SSL3_GET_SERVER_CERTIFICATE:certificate verify failed"
Old versions (pre-v2.1.x) of CPM may fail to communicate with AWS, logging the following error: Error - (instance: i-12345678) could not get object from aws. Reason: [Errno 1] _ssl.c:503: error:14090086:SSL ...File level restore may fail with the "Failed adding share permission" error
File level restore may fail with the "Failed adding share permission" error: ERROR: share_snapshot(.\cpmserver\cpm\aws_utils.py:265) Failed adding share permission to snapshot snap-1234567890abcdef (original volume: vol-abcdef1234567890) Failed. ...CPM Server may display error "Problem Occurred (500)" during the Identity Provider configuration
CPM Server may display error "Problem Occurred (500)" during IdP configuration: Error message: A Problem Occurred(500) Sorry, but there was an error while processing your request This error appears after you hit the 'Apply' button. The most likely ...