Issue: UI for recovery screen is working very slowly or getting timed out. Solution: Patch for v4.2.0 is available and attached to this KB. The root cause is the new feature of custom recovery tags. there is a performance issue in case of huge ...
Issue: Resource Control Group schedules might change unintentionally When opening RCG in the UI, it shows incorrect schedule times, then when clicking save it changes the time of the Resource Control Group. In addition, schedules for RCG might also ...
Error Sometimes backup of windows instance might complete with partially successful status and the below info message in the UI logs (On newer versions this will be a warning message instead of info) Following 'app-aware' agents are not connected: ...
Issue: Schedule UI is might show incorrect exclude time In addition, the the enabled/disabled toggle will show off even when enabled, Solution: v4.2.2 - install attached patch: ...
Q: My Agents do not show up in the "Agents" tab in CPM GUI after installation. A: The Agents won't show up unless you have enabled Application Consistent Backup for these instances in the Backup Targets of your policy.