Issue: Resource Control Group schedules might change unintentionally When opening RCG in the UI, it shows incorrect schedule times, then when clicking save it changes the time of the Resource Control Group. In addition, schedules for RCG might also ...
Error Sometimes backup of windows instance might complete with partially successful status and the below info message in the UI logs Following 'app-aware' agents are not connected: i-0f9e26a91aca8e4d7. for example: Solution This info message means ...
Q: My Agents do not show up in the "Agents" tab in CPM GUI after installation. A: The Agents won't show up unless you have enabled Application Consistent Backup for these instances in the Backup Targets of your policy.
A: After upgrading from CPM v1.x to 2.x, we have performed our agent and policy upgrade. The backups complete successfully, but the “Backup Agent” column in the “Policies” tab now shows “None” when there is an agent running on the instance. When we ...
If a policy is configured with Windows Server 2016 or 2019 backup targets, and Application-consistent backup is enabled but the Agents tab shows the instance’s Last Heard From state as Never, please RDP to the agent server and check the following: ...